Casa Giardino (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws. By using our services, website, or making a booking with us, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.
Casa Giardino acts as the Data Controller, determining how and why your personal data is processed.
Property Name: Casa Giardino
Address: Konstantinou Kaggelari 1, Argostoli 281 00, Greece
Email: casagiardinoargostoli@gmail.com
Phone: (+30) 697 4308148
When you interact with us (booking a stay, visiting our website, or contacting us), we may collect the following types of personal data:
Identity Data: Full name, date of birth, passport or ID details (if required by law).
Contact Data: Address, phone number, email.
Booking Data: Check-in and check-out dates, number of guests, special requests.
Payment Data: Payment details (processed securely via third-party payment providers).
Technical Data: IP address, browser type, device information when visiting our website.
Communication Data: Emails, messages, or feedback you provide.
We collect personal data through direct interactions when you book a stay, contact us, or subscribe to our newsletter, through third-party platforms such as Booking.com, Airbnb, or Expedia, and via website usage data collected through cookies and analytics tools.
We only process your data when we have a lawful basis to do so. The main purposes of data processing include processing and managing bookings, communicating with you about your stay, complying with legal requirements such as tax records, improving our services and website functionality, and sending promotional offers and marketing only with your explicit consent.
Under GDPR (Article 6), we process your personal data under these legal bases: contract performance to fulfill our obligations related to your booking, legal obligation when required by law such as tax reporting, legitimate interest to provide and improve our services while ensuring minimal impact on your privacy, and consent when you opt-in for newsletters, promotional offers, or optional data collection.
We retain personal data for as long as necessary to fulfill contractual obligations, comply with legal regulations such as tax reporting for up to 7 years, and improve guest experience while handling disputes for a reasonable period. Once data is no longer needed, it is securely deleted.
We may share data with payment providers such as Stripe or PayPal for secure transactions, booking platforms like Booking.com and Airbnb for managing reservations, and legal authorities if required by law. All third-party service providers are GDPR-compliant.
We use cookies to enhance user experience and analyze website traffic. You can manage or disable cookies through your browser settings. Essential cookies are required for website functionality, analytics cookies help us track website performance, and marketing cookies are used for personalized ads only with consent.
As an EU resident, you have the following rights under GDPR: right to access and request a copy of your personal data, right to rectification to correct inaccurate or incomplete data, right to erasure or the right to be forgotten to request deletion of your data unless required by law, right to restriction of processing to limit how we process your data, right to data portability to receive your data in a structured format, right to object to direct marketing or certain types of processing, and right to withdraw consent if we process data based on consent. You can exercise any of these rights by contacting us at [Your Email Address].
We implement strict security measures to protect your personal data, including encrypted data storage, restricted access to personal data, and regular security audits. Despite these measures, no data transmission over the internet is 100% secure.
Our website may contain links to third-party websites such as booking platforms. We are not responsible for their privacy policies, and we recommend reviewing their terms before providing personal data.
If you have concerns about your privacy or data protection rights, contact us at Email: casagiardinoargostoli@gmail.com, Phone: (+30) 697 4308148, Address: Konstantinou Kaggelari 1, Argostoli 281 00, Greece. If we cannot resolve your issue, you have the right to lodge a complaint with your local Data Protection Authority (DPA).
We may update this Privacy Policy from time to time. Any significant changes will be communicated on our website or via email. By using our services after an update, you accept the revised Privacy Policy.
By using Casa Giardino’s services or making a reservation, you confirm that you have read, understood, and agreed to this Privacy Policy & GDPR Terms. If you have any questions, please contact us at casagiardinoargostoli@gmail.com.